Etiquette

The J presents a highly diverse range of events from theatre productions to rock gigs. For each different event, the venue is configured to suit the style of the act.  This means that sometimes an event is ticketed as general admission, other times allocated seating and consequently  the 'venue rules' change too. So that you get the maximum enjoyment from each J performance, please read the following information on basic etiquette for each event type:

Youth Rock / Discos
* General admission, standing or limited seating
* Under 18 unlicensed event, fully supervised
* No 'pass outs', no exit before finish time (unless collected by parent or guardian)
* School ID required for entry
* Tuckshop style food and drink available
* Tickets usually sold at the door and are available up to 1 hour before the finish time
* Doors open approx 1 hour before start time

Movie Screenings / Children's Pantomime
* Generally admission, theatre seating
* Open to all ages, parents required to supervise children
* Tickets sold in advance at box office
* J Cafe opens 1hour prior, serving drinks and light refreshements
* NO food or drink allowed in theatre
* Doors open approx 30min prior, show starts precisely at start time, latecomers will be admitted upon discretion of the Duty Manager

Music Event 
* General admission, table seating (cabaret)  or standing room / dry bars
* For 18+ licensed event, minors must be accompanied by a parent / guardian
* Tickets sold in advance at box office and on the night (if available)
* J Bar opens 1hr prior and runs until finish time 
* Food and drink IS allowed inside theatre
* Casual entry policy, latecomers are admitted up to 1 hour before finish time.

Theatre / Comedy / Classical Music
* Allocated theatre seating
* Some age restrictions may apply, generally 15+
* Tickets sold in advance at box office
* Licensed bar opens 1 hour prior and during interval
* NO food or drink allowed in theatre
* Doors open approx 30min prior, show starts precisely at start time, latecomers will only be admitted upon discretion of the Duty Manager

It is standard etiquette to arrive early for events using theatre seating mode.  Performances begin on the advertised start time, therefore latecomers often cause a disruption to the performance. Once the theatre doors have closed, the Duty Manager reserves the right to refuse entry to patrons unless there is an appropriate break in the performance. Cabaret style or standing room only events are much more casual - the start time isn't always strict and you're free to arrive after the performance starts. 

Dress Code
Many people ask us what is The J 's dress code.  While we don't have a strict dress code, we recommend smart-casual is most appropriate.  While we encourage people to wear whatever they feel most comfortable in,  Management reserves the right to refuse entry to any person not appropriately dressed.

Smoking
Please note that The J is a smoke-free environment. Smoking is not allowed within The J, nor within 4 metres of doorways into the venue. In accordance with Queensland Government No-Smoking Legislation, smoking is also not permitted on the outside deck areas. We appreciate your cooperation in this matter.

Photography and Video
The use of cameras, video cameras and camera mobile phones is strictly prohibited within the theatre unless approved by The J Management.  This is to protect the privacy of other patrons and comply with copyright restrictions on behalf of the artists and the venue.  On some occasions, approved photographers will be present at an event.