Drinks purchased from The J Bar are permitted (one per person). Hot drinks and food is not allowed inside the theatre unless it has been purchased from The J Bar. The J Auditorium is fully licensed.

No, children under 18 must be accompanied by an adult at all times.

Yes, The J Bar opens one hour prior to the performance. The J Auditorium is fully licensed.

No, photography and video recording are not allowed unless stated otherwise. Ushers may ask you to stop.

Yes, we do accept cash at The Box Office and Bar.

The J Opening Hours: Monday – Friday 9am – 4pm

Box Office Hours: Monday – Friday 10am – 3pm or 1 hour prior to theatre performance

Phone: 07 5329 6560
Email: thej@noosa.qld.gov.au

Yes, bottled water is available for purchase from the bar. There is a water dispenser available during shows. We don’t have any vending machines.

The J Theatre seats a total of 400 people with the inclusion of the Mezzanine section. Without the Mezzanine, the Theatre seats 338.

Yes, we have a nappy changing facility. Please ask a staff member to direct you.

Visit our website and click ‘What’s On’ to view all the shows that are currently on sale.

To receive email notifications about new shows and to get priority access to tickets, subscribe to our mailing list here.

You can also follow us on Facebook and Instagram to keep up to date with our events and current news.

During business hours, drop in to The J Box office or phone (07) 5329 6560 Gift Vouchers are available online 24/7 for any amount over $30 and can be redeemed for any show ticketed by The J.

Scroll to the bottom of any of our marketing emails and click ‘unsubscribe’.

All our theatre events will endeavour to start on-time. Unlike the cinemas, the show will start straight away without any advertisements. The Theatre doors open 20 minutes prior to each show for seating. The Venue, Box Office & Bar open one hour prior to each event. We recommend arriving early to make sure you can get a park, order drinks and can be seated.

It depends on the show. Some performances may be family-friendly or suitable for young children, while others may have age restrictions or a ‘no babes in arms policy’.

Yes, phone the Box Office on (07) 5329 6560 and we will help you book appropriate seating. You will be required to show a valid ID for the assistance animal.

Walking frames can be used in the Theatre to walk to your seat. An usher will then park the walking frame or pram in a secure and accessible location for the duration of the show. We recommend using a ribbon or name tag to identify your walking frame.

You cannot use a booster seat that will block the view of other patrons. We recommend bringing a cushion or something small to sit on if you have trouble viewing the show. The J has a very limited number of booster seats available upon request.

There is an all-day, open air carpark adjacent to The J that has a convenient drop-off bay located in front of the theatre entrance doors. This carpark does have disability car spaces however these aren’t reserved for theatre events. There are accessible bathrooms available. We offer disability seating for easy access, hearing and sight restrictions. Phone the Box Office on (07) 5329 6560 to book accessibility seating.

If you need assistance getting to your seat, make sure you arrive at the Theatre early and notify the ushering staff.

No, we don’t offer this service yet.

If you booked for the wrong date or time for a performance, your tickets can be exchanged to an alternative date or time of the same performance for a fee of $6 per ticket.

We are not able to exchange tickets to a different show, as each show is presented by a different promoter or venue hirer.

The J acts as a ticketing agent that sells tickets on behalf of promoters and venue hirers. The J offers Companion Card tickets for some shows, at the discretion of the show promoter. Please call the Box Office on (07) 5329 6560 to book with a Companion Card.

If your tickets were sent by email, check your inbox for an email from The J Theatre thej@postoffice.noosa.qld.gov.au.Tickets can also end up in the junk/spam folder depending on your inbox settings. If you cannot find your tickets, you can login to your account to resend your eTickets to your email address.

Alternatively, you can contact the Box Office on (07) 5329 6560 or thej@noosa.qld.gov.au

No, you can simply show your ticket on your device at the theatre door. We recommend downloading your eTickets onto to your digital wallet or saving a screenshot of your tickets before you arrive, to ensure entry to the Theatre is as easy as possible.

Seats cannot be reserved without payment upfront.

The J Box Office acts as a ticketing agent that sells tickets on behalf of promoters and venue hirers. The J offers concession and seniors tickets for some shows, at the discretion of the show promoter. Check the specific show page to see which of the following discounts are offered.

  • Seniors – Seniors holding a Queensland Seniors Card or Queensland Seniors Business Discount Card are eligible for concession tickets
  • Pensioner – Pensioners holding a current valid Pensioner Concession Care or Queensland Repatriation Health Gold Card issued by Centrelink or Department of Veteran Affairs are eligible for concession tickets. A Health Care Card issued by Centrelink is not accepted.
  • Student – Students undertaking Austudy, Abstudy, QLD Tafe, University and other approved educational institutions are eligible. Student cards must be shown upon entry to the show.

Please call the Box Office on (07) 5329 6560 and advise us of your special requirements. We have seating for wheelchairs, accessibility needs, sight restrictions and will aim to accommodate all patrons. If you require a companion with your booking, please have the Companion Card information ready when you contact us.

Generally most shows at The J are allocated seating. When booking online you will be able to select your seat from a seating map. 

Once the show has sold 90% tickets, the system will allow single seats to be left. If single seats are allowed to be left when purchasing, this results in a large number of single seats that we are unable to sell before the show. Please note you can book a single seat, provided there are 2 or more seats available.

Seats may be held by the venue for technical requirements, media passes, promoter holds and for accessibility. If these seats are no longer required, they will be released for sale prior to the event.

You can book online anytime, over the phone or face to face during during box office hours.

Bookings over the phone will incur a $4.00 fee.

If you purchased concession tickets and need to exchange to a full price ticket, call the Box Office on (07) 5329 6560 or drop in to pay the difference.

All tickets are subject to a $2.00 ticket fee.

Most events choose allocated seating for their events. You can select your preferred seat when making your booking.

The Box Office is open Monday-Friday 10:00am-3:00pm and one hour prior to each performance.

No, we don’t offer memberships.

If you have purchased tickets at The J, you will have an account. We recommend following the prompts to reset your password via email if you can’t log in.

Group discounts are only available when specifically advertised. If you have any questions, contact the Box Office (07) 5329 6560.

The Theatre doors open 15/20 minutes prior to each show.

The J has a free on-site open-air car park adjacent for up to 111 regular vehicles, 10 motorbike / scooter bays and 4 disabled parking allocations.

The Junction contains additional free public parking areas that are within walking distance of The J.

Throughout the peak periods, The Noosa Council provides free public transport. For more information about these services please visit the Noosa Council Website

The J is located at 60 Noosa Drive, Noosa Junction. The Centre is situated near the large roundabout intersecting Grant St. and Sunshine Beach Rd, directly opposite the Noosa Junction Post Office. There is level access to the foyer and box office via the street level entrance. Theatre J and The J Bar are accessible from the car park level entrance. Both levels have disabled access and facilities.

The Theatre doors open 15/20 minutes prior to each show for seating. The Venue, Box Office and Bar open one hour prior to each event. We recommend arriving early to make sure you can get a park, order food and be seated. We endeavour to get all our shows up on-time.

We do not offer refunds if you are unwell. This is in accordance with the LPA Ticketing Code of Australia, which you agree to when purchasing tickets. You can read our Terms and Conditions here.

You can give your tickets to someone else to use, you can on-sell your tickets or in some circumstances, we may be able to on-sell the tickets on your behalf at a cost of $6 per ticket. This will be facilitated by the Box Office and must be approved by the show promoter. All requests must be made in writing to thej@noosa.qld.gov.au. We do not accept requests via phone. There is no guarantee that your request will be approved. Ticket handling fees and surcharges will not be refunded.

Refunds must be requested at least 24 hours prior to the event. Requests made on the day of the event or after the event will not be processed.

We do not offer refunds for changed circumstances. This is in accordance with the LPA Ticketing Body of Australia, which you agree to when purchasing tickets. You can read our Terms and Conditions here.

You can give your tickets to someone else to use, you can on-sell your tickets or in some circumstances we may be able to on-sell the tickets on your behalf at a cost of $6 per ticket. This will be assessed on a case-by-case basis and must be approved by the Box Office and show promoter. All requests must be made in writing to thej@noosa.qld.gov.au. We do not accept requests via phone. There is no guarantee that your request will be approved. Ticket handling fees and surcharges will not be refunded.

The J does not offer refunds or exchanges for change of mind, inability to attend or change in circumstances.

Exchanges can be accommodated when moving to a different time/date of the same event with an exchange fee of $6 per ticket. We are not able to exchange tickets to a different show, as each show is presented by a different promoter or venue hirer.

Refund requests must be made in writing to thej@noosa.qld.gov.au. We do not accept requests via phone. There is no guarantee that you will receive a refund by making a request. Ticket handling fees and surcharges will not be refunded.

Refunds must be requested at least 24 hours prior to the event. Requests made on the day of the event or after the event will not be processed.